FAQ's

What is the shelf life of the products?

Our products are all natural and some of our products contain safe preservatives. This means clean, dry hands must be used when touching all products to avoid contamination. Store products in a cool, dry area out of direct sunlight. Our soaps are luxury soap; all are made with luxury oils and butters that yield a softer, more gentle skin nourishing bar. To extend the life of your soap keep it dry between uses by using a draining soap dish and avoiding streams of water. We recommend using a loofah, washcloth, or bath gloves to lather up.

Does Essence of Nature LLC offer Wholesale?

Yes, fill out the wholesale contact form here.

What if I have a reaction to your products?

Essence of Nature LLC ingredients are labeled and may contain ingredients that can cause skin sensitivity or allergic reactions in some individuals. (DO NOT USE IF YOU ARE ALLERGIC OR SENSITIVE TO ANY OF THESE INGREDIENTS.) Essence of Nature LLC shall not be liable for allergic reactions to products. A skin patch test is highly recommended (know your own skin). If you are pregnant or suffer from a medical condition, please consult your physician, midwife, or practitioner before using products that contain essentials oils.

Do you offer local pickup?

From time to time we sell at events. We will post where and when on our social media sites and website.

Formulating Products?

Due to the significant investment in education, creation, and development of products that require careful attention for safe blends, to uphold my ethics and to adhere to liability requirements, I do not discuss blends or product recipes with customers or the general public. 

A certain product is sold out. When will it be back in stock?

All our products are made is small batches to insure freshness.  More than likely it will back in stock within a week, excluding soaps that take 4 weeks to cure. (You can also preorder soaps)

Does Essence of Nature LLC change ingredients?

Yes, Essence of Nature LLC is always working to improve our formulations. Our ingredient list is subject to change. Please refer to the packaging or website for updated changes.

Does Essence of Nature LLC do custom soap?

Yes, handcrafting soap is an art, in addition to applying the proper science to carefully formulate, measure, and blend all ingredients to create a product you will love. Taking this into consideration, Essence of Nature LLC soaps take time and patience to craft the perfect product. You tell me what ingredients you are looking for, what essential oisl you want (Essence of Nature LLC does not use fragrance oil),  skin safe micas, natural colorants from herbs, and herbs. Curing time for freshly made cold process soap with natural oils is 4 to 6 weeks. Each soap will come wrapped individually with Essence of Nature LLC logo. If you have a special request, please fill out the form on the contact page or email us @ info@essenceofnature.earth so we may be of assistance. Loaves yield 16 bars and are 1inch thick. PRICES WILL BE ADJUSTED ACCORDING TO MATERIAL COST!

Is Essence of Nature LLC on any Social media?

Yes, connect with us on social media to see what’s new and what’s in the works  We would love to hear from you! 

Instagram (https://www.instagram.com/essence_of_nature_llc/  

Facebook (https://www.facebook.com/essenceofnaturellc/

Is Essence of Nature LLC Cruelty Free and Vegan? 

Yes, we love animals. We do not test on animals at any point within our company or pay others to conduct testing. We do not do business with companies that conduct such testing. The majority of our products are Vegan. We offer some products that contain honey. Honey is medicinal and we felt it’s benefits were of value to many different skin conditions. Our labels and catalog product descriptions let you know if a particular item is Vegan or not. 

Does Essence of Nature sell Men’s Products?

Yes, we have a small line of men’s products; more to come soon. 

I have a specific skin issue can your products help?

We always recommend visiting a licensed dermatologist or doctor for any skin concerns or concerns in general. We create products for everyday use that help with general skin ailments, such as dry skin, oily skin, and eczema. We are not licensed dermatologists, nor physicians. We do not diagnose or treat specific skin issues, such as severe acne, bleach damaged skin, hyperpigmentation, scarring, etc. A full ingredient list is available for all products so you know exactly what’s going onto your beautiful face. We have a no refund/return policy, so please read thoroughly for any known allergies before making a purchase. We always recommend testing new products on a small area before pampering your whole face. Everyone’s skin is unique, please consult your doctor/dermatologist to find the product that’s best for you.

Do you take pre-orders? 

Yes, we encourage pre-orders; this way you are guaranteed your order. Our soaps sell fast. 

What are the benefits to having an account with Essence of Nature LLC? 

When you sign up for an account on essenceofnature.earth you’ll have first access to new product launches, exclusive sales, seasonal promotions, and more!

Who do I contact for press inquiries?

Please email us @ essenceofnature@mail.com

Is it safe to use credit cards on your site?

Yes, our domain host is certified Level 1 PCI DSS compliant. As a result, essenceofnature.earth is automatically PCI compliant through Shopify Payments. 

Are Essence of Nature LLC Organic or Natural?

Essence of Nature LLC  products are formulated with the highest quality natural ingredients and essential oils. We do not use artificial fragrances or preservatives, and source organic ingredients wherever possible.

Does Essence of Nature LLC Update Privacy Policies and FAQs?

Yes, we may update our privacy policy and FAQs from time to time in order to reflect changes to our practices, or for other operational, legal, or regulatory reasons. 

Do you have a phone number I can contact?

No, we are available via email. We recommend taking a look around our FAQs to find answers to your questions and concerns. If answers to your questions or concern are not fully explained, please email us @ info@essenceofnature.earth or use the contact form. 

WHY was I charged twice?

If your credit card was declined when you first tried to place your order, you’ll see a pending transaction in your account. No worries! This charge will automatically drop off your statement in a few business days.

Looking for something and don’t see it on the website? 

Drop us a line using the contact form, or email us @ info@essenceofnature.earth

Still have questions? 

Use the Contact page or email us @ info@essenceofnature.earth

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Any reproduction, retransmission, republication or other use of any part of the written, designed or photographic material found on www.essenceofnature.earth  is expressly prohibited, without prior express written consent by Essence of Nature LLC. All other rights reserved